Update - The cloud provider is fixing their issues, we can see that most of the hosted Mender services are back to full operation. We're continuing to monitor the issue.
The email service is still not working.

Oct 20, 2025 - 09:58 UTC
Identified - We identified an issue with an upstream cloud provider. Unfortunately, even our statuspage was affected and we could not open this status page before now.
Among the issues, we identified:
* issues reaching the hosted Mender API server
* emails not being sent
* UI login not possible.

The incident started at about 07:50 UTC

Oct 20, 2025 - 09:55 UTC
Hosted Mender US ? Degraded Performance
90 days ago
99.92 % uptime
Today
Hosted Mender EU ? Operational
90 days ago
99.98 % uptime
Today
registry.mender.io ? Operational
90 days ago
100.0 % uptime
Today
docs.mender.io ? Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 20, 2025

Unresolved incident: Upstream cloud provider issues.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025
Resolved - The upstream provider solved their issue.
Oct 8, 09:09 UTC
Identified - We are aware of an open incident with a Cloud Provider for the Artifacts Storage for both hosted Mender US and EU. You may experience slow artifact download or throttling. We're monitoring the upstream provider's status.
Oct 8, 03:53 UTC
Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.